Identify your Aptiva Model
There are three ways that you can determine the exact seven digit model number of an IBM Aptiva PC:
  1. Via the tag on the PC's tower/case
  2. Via Model Information in the system's Setup Utility
  3. Via System Properties in Windows 95/98
(1) The tag on the PC's tower/case

All Aptivas come with a small tag affixed to the tower/case that identifies
both the model and serial number of the unit. Even if the PC is not running
you can get this information from this tag.

Aptiva ID tag

IBM locates this tag in different locations on different models. If you cannot
find the tag but you know your four digit machine type you can use the table
below to determine exactly where the tag is on your PC

If you don't know what machine type you have you can either browse through
the illustrations provided and try to identify it or use the alternate methods (2)
and/or (3) below.

Use the chart below to find the model and serial numbers for your Aptiva
2134 Open the front door, tag on the left side of the back of the door Illustration
2136 Tag on the bottom right of the front bezel Illustration
2137 Tag on the bottom right of the front bezel Illustration
2138 Tag on the bottom right of the front bezel Illustration
2139 Tag on the bottom right of the front bezel Illustration
2140 Tag on bottom right front under the Intel Pentium logo Illustration
2142 Tag on bottom right front under the Intel Pentium logo Illustration
2144 Open the front door, tag on the left side of the back of the door Illustration
2151 Grey label on the back. Open the front door, possible tag on the right side Illustration
2153 Open the front door, tag on the right side Illustration
2158 Open the front door, tag on the right side Illustration
2159 Tag on the handle of the system unit (on right side) Illustration
2161 Pull down door on front of system unit, tag under the CD Illustration
2162 Tag on the handle of the system unit (on right side) Illustration
2163 Open the front door, tag on the right side Illustration
2164 Tag on the bottom right of the front bezel Illustration
2168 Pull down door on front of system unit, tag under the CD Illustration
2170 Open the front door, tag on the right side Illustration
2171 Open the front door, tag on the right side Illustration
2172 Tag on the bottom right of the front bezel Illustration
2173 Open the front door, tag on the right side Illustration
2174 Tag on the bottom right of the front bezel Illustration
2176 Pull down door on front of system unit, tag under the CD Illustration
2270 This model has a 14 digit serial number.
To identify which numbers are required to determine warranty entitlement or to place a warranty claim, you must determine the serial number from the following:

Sample: 0213-70006-20085
The last 5 digits (20085) identify the model number.
20085 = CA1
20086 = CA2
20106 = CF1
20107 = CF2

The serial number required for warranty entitlement and warranty claims can be identified by dropping the model number (20085) and then taking the last 7 digits (1370006).
Illustration

(2) Model Information in the system's Setup Utility

Tags can become faded or be removed, but your BIOS is forever
(at least one hopes it will be). Both model and serial numbers can
be found in the system's CMOS/Setup Utility:

  • When you first start your PC and see the IBM logo screen,
    tap the F1 key to enter the Setup Utility.

  • Use the arrow keys on the keyboard to scroll down to
    "Model Information"

  • With Model Information highlighted, use the [ENTER] key
    to view your model and serial number information as well
    as BIOS version and BIOS date.

  • Tap ESC twice to Exit
(3) System Properties in Windows 95/98

While serial number is not given, the fastest and easiest way to
determine model number (assuming the PC is up and running)
is via System Properties in Windows 95 or 98.

  • Right-Click on the Desktop "My Computer" icon

  • Click Properties

  • You will generally find your model number as well
    as operating system version on the General tab


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© Don Schneider, 2003
DON5408's Unofficial Aptiva Support Site